Norman 3

Through these chapters it seemed to deal alot with problems that can occur with design and different ways to improve designs. After taking a few programming classes i can completely relate with the problems that can occur when designing anything, let alone trying to find ways to improve it in order to make it as easy as possible for anyone to use. I'm sure this happens more often and on larger scales in the working world and is much more important to get things designed properly and in the easiest working for for everyone to use. With life cycles of systems the design and redesign can really make things challenging for designers since when a system is reaching the end of its life cycle and possibly need to create a newer system to replace the old one there are various problems than can arise. With all this going on they still have to keep in mind that designing the new system has to be user friendly and create an interface that anyone can work with easily, with all this in mind it can be extremely difficult to create the absolute best product in a timely manner. Balancing design and usability can always be a challenge and creating a system that solves all the issues at hand and is still function able for the user doesn't always guarantee long life. With a changing working environment and the need to evolve to keep up with business there will always be a need to update user programs to try and increase the flow of work and solve more problems at hand.

RFP for ITEC 320

Joshua Coats
ITEC 320
Write an RFP/Blog
Assignment 10-1









I. Introduction
R-Tard Computer Repair Services is a small new business created to help clients with their computer problems. We offer in house repairs for anyone wanting to drop off their systems and we will have them repaired in a timely manner, or we do house calls as well for a slightly higher fee. In order to better interact with our clients we are seeking a third party company to create and host a fully interactive website so we can service our clients more effectively.

II. Scope of the Work
The scope of the work for this proposal includes all of the design, creation, implementation, hosting, servicing, troubleshooting, and maintenance for the website. We need someone who has a stable, reliable service and can guarantee website uptimes over 99%. We will send you updated information to apply to the website as needed and need to have them posted and updated within a 24 hour time frame. The website should utilize Flash navigation and other advanced web techniques to glorify the site (scripts can be used at your discretion as long as they work and don’t slow down the site). All pictures and images must be approved or supplied by us before uploading to the site preferably in jpeg format.

III. Special Conditions
As a requirement to this proposal the contractor must apply the following:
· Flash Navigation
· Contact link to our email address regardless of the situation, we will contact you for all technical related materials if needed
· JPEG images with our approval
· Security and hacker monitoring/tracking service
· Web hosting with unique personalized URL

IV. Payment
We agree to pay the servicer in full (as long as everything is met properly) within 30 days of completion. It is the obligation of the contractor, not us, to make all necessary credit or finance arrangements that the contractor may require prior to billing.

V. Additional Services (Optional)
We are open to suggestions if they are a better route to operating and maintaining the website and still keep it as easy as possible for our clients to use in order to achieve the best possible service as we can provide. If there are any changes, alternatives, etc. that could make the website easier to use, generate more business/traffic, anything at all that can be beneficial to everyone involved, please feel free to add this in your proposals as well as how much these services will cost (or save) and how they will impact the overall performance. If we select your proposal as the winning bid we will then inform you on the services we approved/disapproved for you to integrate accordingly.

VI. Costs & Conditions
Please list the total amount for the above services as well as any stipulations and conditions that may be attached with them. Any monthly or reoccurring services need to be listed as well, but please list them separately from the initial fees so we can easily determine the cost to build vs. the cost to maintain and host.

VII. Contact Information
Please send all proposals to the following address:

R-Tard Computer Repair Service
123 Main Street
Anywhere, Ohio. 43230

Module 3

My take on this module seemed to be geared towards quality, and by this i mean it seemed to focus quite a bit on questionaires, interviewing, research, etc. Quite a bit of items were based on how to use certain interfaces and how well they were designed to better assist the user in everyday work. This can be a crucial part to any design as the person who creates the easiest to use product will obviously prosper in that particular field. Making the correct decisions on how to properly lay anything out so it benefits the user to the maximum ability in order to help ease their day to day efforts is a crucial part of HCI. The easier it is to work with any type of technology the better the user becomes familiar with the technology and therefore even more knowledgeable and can better themselves in that field.

We all have taken questionnaires or surveys or things of that nature in just about any job, schooling, even volunteer situations. It's one of the simplest forms to get information directly from the people who have the interaction and gives the company/program a great deal of information on how to better themselves for future use, or if they are right on target already. The book was pretty dry on this information but i got the basic idea that they were trying to convey and there really isn't a fun interesting way you can really put this information. There were parts where they completely went a bit too far trying to get their point across, but i guess they were thinking it was easier to clarify their point.